Skip to main content
Manseki

Accessibility statement

Last reviewed: 8 October 2026

Manseki wants everyone to be able to use its websites and apps, including people who use a keyboard only, a screen reader or zoomed-in text. This statement explains what we cover, the standard we aim for, what we know does not work well yet, and how to tell us about a problem.

What this statement covers

  • The public website at manseki.app (in English, Dutch and Japanese).
  • The ordering and payment screens that restaurant guests open from the QR code on their table (Order & Pay).
  • The screens that restaurant owners, managers and staff use after signing in.

The standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, the standard referred to by the European Accessibility Act (EN 301 549).

Status: partially conformant. Most of the requirements are met; the exceptions are listed below.

What we check

  • Automated checks with axe-core against the WCAG 2.0 and 2.1 level A and AA rules, on every main screen.
  • Keyboard-only use: on the screens we checked, everything can be reached with the Tab key and the focused element is visible.
  • Zoom: the screens work at 200% zoom without scrolling sideways.
  • Colour contrast of text against its background.

Known problems

We know about the following problems and are working on them:

  • The screens used after signing in do not yet have a "skip to main content" link, and screen readers cannot jump straight to the main content area (WCAG 2.4.1). The public website has both.
  • Some drop-down lists for choosing the year, month or venue on staff screens (shifts, monthly profit and loss, inventory, food costs and tips) do not have a name that screen readers can read out (WCAG 4.1.2).
  • Some number fields on the monthly profit and loss and food cost screens are only labelled by grey example text, which disappears when you type (WCAG 3.3.2).
  • On the demo request form, the security check provided by Cloudflare is wider than the screen when zoomed in to 400%, so the page scrolls sideways a little (WCAG 1.4.10).

Not yet checked

  • The live Order & Pay guest screens, including the card payment field provided by Stripe, have not yet been fully checked. We will check them before restaurants start using online payment.
  • We have not yet tested the screens with a screen reader by hand.

Tell us about a problem

If something on our website or in our apps is difficult to use, or you need information in another format, please email hello@manseki.app with "Accessibility" in the subject line. Tell us the page and what went wrong.

hello@manseki.app

We aim to reply within 10 working days.